Yard House at 90 El Camino, Fresno, CA 93720

Contacts

Price level:
Moderately

Address:
90 El Camino, Fresno, CA 93720
Get directions

Phone number:
+1 559-261-2165

Website:
yardhouse.com

Categories:
Establishment   Food   Bar  

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Reviews

• Xue Chang
  ★ ★ ☆ ☆ ☆
  My friends wanted to celebrate my birthday and told me to choose a place to eat. I've never had a problem with Yard House ever. It's been a favorite for me until 4/23/18. I was craving steak and got the 12oz ribeye for $30. I asked for medium well and my steak over extremely well-done and over charred. All I could taste was how burnt the steak was. I'm not a big complainer in general, and so my friend told our server, named Ross, that I was unsatisfied with my meal. I did basically eat my whole plate because my friends and I were waiting for my other friends over an hour so we were starving and therefore, I ate what I had. Ross was nice enough to take my meal to let I believe he's the kitchen manager, or some type of manager in the back know. The manager, Angel came out and told me if I were dissatisfied with my meal, I should have said something from the beginning instead of saying nothing. I told him I'm not much of a complainer therefore was too shy to speak up, and he said it's not about complaining but making the food right for you. If that was the case, he should have noticed that my steak was not medium well from the first place. Angel just had a nasty attitude and ruined my ruined meal. However, Ross is such a great server. He apologized on behalf of Angel and said he handled the situation in the wrong manner. So I'm thankful for Ross. But this problem will definitely make me not come back to Yard House for awhile/ever get steak from here.

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